Vitality Drive DQ is S**T

<p>I am utterly disgraced with DQ-Track from Vitality.</p> <p>My phone was ****** (Samsung) I rreceived a new phone (Huawei) when I phone the DQ track team and reported that my phone was ****** and asked how would it work with regards to my rewards programe. I was informed that it woud continue recording when I received my new phone once I had re-installed both APPs. There was no mention that I would have to buy a compatable phone or that if I did not have a compatable phone I would now need to pay and extra fee.</p> <p>When I called in today 5.7.17 I was told that the Huawei is not compatable and I would need to pay an extra monthly fee of between R85 - R100 for the tracking device!! This is ****...!!</p> <p>In the sales pitch there was no mention of this at ALL. Yes the sales pitch which I very stupidly fell for. I changed my insurer because I believed that this was a great app and had very good advantages. Well I was so mistaken.</p> <p>I want to know why such a "fantastic & big" company cannot have more phones that are compatable. I am now paying a higher premium for nothing. I am furious!!!</p> <p> </p> <p>Discovery you suck!!</p>