SP
Steve P

1 reviews | Active since Aug 2018

01 Aug 2018, 20:15

Vitality Drive does not work

Make sure you are aware that not all phones can connect to vitality drive seems only Apple and some Samsung's can if you have a Huawei P10 Plus Discovery has not figured how to configure there platform to handle a 2017 Huawei phone so don't waste your time with supposed cash back

0
Replies (1)
Discovery Insure
Discovery Insure's reply02 Aug 2018, 16:19
Official

Thank you for contacting us.

The Huawei P series smartphones has a compatibility issue due to the phones having a weak Bluetooth antenna affecting connectivity.

Huawei has been made aware of this and they had a task team conduct their own testing to see what the issue might be.

The issue is not with our product and there are no adjustments that can be made on our side to accommodate these devices.

Regards

Preveshen
Discovery Insure