Vitality Drive Can't Calculate Points Correctly

My husband have recently bought a new car and we've added it to our Discovery Insure policy and removed his old car. We've also requested that a DQ Track installed in the new car and the existing one removed from the old car.<br> After weeks of struggling they finally installed the DQ Track in the new car.<br> However even after installing it, he is still not getting any Vitality Drive points because apparently he does not have a tracking device in his car. <br> On calling to Discovery Vitality Drive to query this, the consultant assured me that he will follow up and get back to me.. He did not give me a reference number for my call and I have still not received any feedback.