Vitality drive and the call center gives the worst service.

Item: Discovery Insure
Rating: 1
Author: quentin L

i pay for vitality drive for the rewards but its always an issue getting the rewards allocated to me. i have phoned them for the last 4 weeks and still i don't get my rewards. the people doing the vitality open gets the rewards and don't have any issues. but when you pay for a service they give you bad service.

Helpful (0)

Replies (2)

Discovery Insure's replyOfficial

10 Oct 2018, 15:28

Good day Quentin

Thank you for the concern raised.

Kindly note that we have looped in the relevant department for a prompt resolution to your query .

Feedback will be provided directly to you.

Regards
Thami

Discovery Insure's reply10 Oct 2018, 15:28

Official

Good day Quentin

Thank you for the concern raised.

Kindly note that we have looped in the relevant department for a prompt resolution to your query .

Feedback will be provided directly to you.

Regards
Thami

quentin L's updateReviewer Update

18 Oct 2018, 10:28

still not resolved after emails have been sent regarding issues. i am not the only one having this problem some of my friends are having the same issue.

quentin L's update18 Oct 2018, 10:28

Reviewer Update

still not resolved after emails have been sent regarding issues. i am not the only one having this problem some of my friends are having the same issue.