1 reviews | Active since Feb 2019
Vitality Drive
Discovery insure claims to reward good driving. Unfortunately, there are roads with incorrect speed limits on their system. As a result, I am penalised for speeding when this is not the case. Numerous queries and complaints have resulted in a half-baked manual solution that no longer works. As these rewards are financially based, Discovery Insure is probably guilty of *****. I wonder how many more drivers are being **********ly penalised because Discovery Insure cannot be bothered to correct their own system. Previously, I was penalised as the tracker on my profile was reporting on a driver in another province who was convinced that he is a racing driver. It only took 6 months and much correspondence to resolve this issue.
Thank you for raising your concern.
We have tasked our team to look into your profile in depth.
A representative will be in touch as we are in pursuit of a fixed solution.
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Regards
Discovery Insure
Thank you for raising your concern.
We have tasked our team to look into your profile in depth.
A representative will be in touch as we are in pursuit of a fixed solution.
Further information will be communicated to you directly.
Regards
Discovery Insure
Received a flurry of "rewards" after the review was posted but am still getting the regular resets for incorrect speed limits.
Received a flurry of "rewards" after the review was posted but am still getting the regular resets for incorrect speed limits.
