VERY VERY SLOW RESPONSE AND IM WITHOUT A CAR

I HAD AN ACCIDENT ON THE MORNING OF THE 5TH MARCH, IT HAS NOW BEEN 7 DAYS LATER AND THE ONLY RESPONSE I HAVE HAD SOFAR IS THE SENT AN ASSESSOR OUT. IM WITHOUT A CAR AND BECAUSE OF THIS ON THE VERGE OF LOOSING MY JOB!!! I HAVE A CAR TO PAY, A PLACE TO PAY AND IM A SINGLE FATHER LOOKING AFTER MY DAUGHTER WHICH IS IN GR2. WITHOUT TRANSPORT AND NO ACTION TAKEN ABOUT MY CAR IM NOW IN DANGER OF LOOSING MY JOB AS PER MY EMPLOYER, BECAUSE OF THE LACK OF SERVICE FROM DISCOVERY!! THIS IS NOT ACCEPABLE AS I PAY MY INSURANCE ON TIME BUT DONT GET ANY JOY FROM THEM. I WILL TAKE LEGAL ACTION IF I HAVE TO LOOSE MY JOB!! I WILL ALSO CONTACT SABC AS WELL AS EACH AND EVERY NEWS PAPER IN SOUTH AFRICA AND MAKE IT CLEAR WHAT KIND OF SERVICE IS PROVIDED FOR MONIES PAID TO DISCOVERY INSURE!!