Very Unhappy with discovery insurance claim

Good morning i claimed two months ago with discovery insure for house hold damage .they took more than 2 week.they sent out several service providers to my house to come asses gate motor, cinema room and air conditioning units. Everyday i need to call discovery to follow up on what happening to the claim and they keep giving me different stories. Their national claim manager called me two week ago on Monday .claiming that he will have the issue resolved by close of business on the 1st February 2021.till today there is no resolution to this problem as i just got a call from one of the agents named phumla saying that the cinema room which is worth close to a hundred thousand rand she found replacement parts worth three thousand rand.i think discovery is looking for cheap product and over charge big premium Further more they send 3 different service providers to come and sort out the air conditioning units as the last service provider told me that i need to wait 30 to 45 minutes to get cold or hot air. They most likely think that this is a coal stove. I think discovery should change there name discover the useless In discovery regards to the gatemotor another 3 different services providers where sent out to repair the gate motor which i eventually had to get my own people to repair it. After 2 months of putting in a claim i had to be the one calling and following up everyday and to such extent that i had to call them 4 to 7 times a day after them saying that they will call me back. This is the worst experience i have ever had with an insuranve company. I wont advise any one to take out insurance with discovery but i think if i white all my problem with been sort out weeks ago