Very slow to respond.

After trying to cancel my household and vehicle insurance for about 3 week now Discovery is just simply ignoring my emails asking them to cancel my insurance. I have found Discovery insure to be lacking in many places. Their "points" system is fundamentally flawed, from the apps that are not compatible with many phone brands to actually losing points for NOT driving , their GPS system is quite inacurate and I've been penalized for going over speed limits at spots where their app were completely wrong and inacurate. You will also NOT get any percentage, yearly premium money back if you don't have enough points, even though you had an event free driving year but THEIR app could not record trips as it is not compatible with so many phones. I could go on rambling about how flawed their insurance scheme are, but I guess its easy enough to get the message from what I've already said.

Whom ever is reading this from Discovery, please just cancel my home contents and vehicle insurance as requested with email, four times over three weeks now. The end date should have been the 30 April 2019.