VERY POOR SERVICE

VERY POOR SERVICE:We had a little mishap with our Range Rover a couple of months ago and it has taken Discovery insure almost 3 months to conclude our claim in which todate that have not finalised. this has taken several of pain staking calls to consultants which promises to get back to you however nothing has been done. They take your premiums monthly as we find it ridiculous that such a responsible company which they stipulate is so lack lusta in resolving their clients concerns. their 48 hours promise to get back to you has which has now taken 672 hours. This is what we are dealing with and yet they still continue to take your MONEY