FK
Francois K
1 reviews | Active since Feb 2021
05 Feb 2021, 13:32
Very good recovery, Discovery
This could have ended badly, but thanks to Marnus Louw (Building Specialist), all was resolved. Discovery Insure selected a bad contractor initially and the work quality of their subcontractor was substandard and did not solve the original problem. Marnus came to investigate and resolved the issue immediately. I suspect if he had been involved from the start, it would have been a 5 star experience all the way through, but I had to take off a star for the false start. As indicated this was due to a subcontractor and having registered, I will definitely review them too.
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Replies (1)Discovery Insure's replyOfficial
05 Feb 2021, 15:56Good day Francois
We really appreciate you taking the time to let us know you are happy with our service. It is compliments like yours that help us come to work with a smile and a positive attitude.
Regards
Discovery Insure
We really appreciate you taking the time to let us know you are happy with our service. It is compliments like yours that help us come to work with a smile and a positive attitude.
Regards
Discovery Insure
Discovery Insure's reply05 Feb 2021, 15:56
Official
Good day Francois
We really appreciate you taking the time to let us know you are happy with our service. It is compliments like yours that help us come to work with a smile and a positive attitude.
Regards
Discovery Insure
We really appreciate you taking the time to let us know you are happy with our service. It is compliments like yours that help us come to work with a smile and a positive attitude.
Regards
Discovery Insure
