Very Disappointing Discovery Insure!
<p>I am very disappointed. I have been with Discovery Insure for three years and at no point has any client service made me aware that my Multipoint Check is currently expired. Also, I was never made aware on signing that this is an annual requirement? As a result of poor customer service, I have only been receiving 10% in Fuel Rewards since 2015! I wonder how many other people are in the same boat? Are you really managing people's portfolios? Considering I am a loyal Diamond Discovery Member, I would have expected more. A lesson learnt and time for a new Insurance Company who will offer better advice and management.</p>
Thank you for taking our call.
As discussed we have made the amendments on your policy, and have sent a copy of the amended policy schedule together with the DI monthly performance emails as confirmation.
We apologise for the inconvenience experienced.
Regards,
Sakhe
Discovery Insure
Thank you for taking our call.
As discussed we have made the amendments on your policy, and have sent a copy of the amended policy schedule together with the DI monthly performance emails as confirmation.
We apologise for the inconvenience experienced.
Regards,
Sakhe
Discovery Insure