MMP
Michè Mc Pherson
1 reviews | Active since Jan 2019
05 Aug 2024, 21:09
Very disappointed with this level of service
If I knew what I knew now about discovery Insure I would have never ever moved from outsurance.
I had a collusion on the 24 July. Today is the 5th August, you can’t sort out the car hire added on my policy. My car still has not be been booked in repairs. Your team leaders have no accountability.
Your designated service provider provides even worse service, I left messages to be called back to schedule to book my car ok.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Insure's replyOfficial
05 Aug 2024, 21:24Good Evening Miche
We apologize for the inconvenience and frustration caused. We will look into this matter and have one of our team members contact you first thing tomorrow morning.
Regards
Discovery Insure
We apologize for the inconvenience and frustration caused. We will look into this matter and have one of our team members contact you first thing tomorrow morning.
Regards
Discovery Insure
Discovery Insure's reply05 Aug 2024, 21:24
Official
Good Evening Miche
We apologize for the inconvenience and frustration caused. We will look into this matter and have one of our team members contact you first thing tomorrow morning.
Regards
Discovery Insure
We apologize for the inconvenience and frustration caused. We will look into this matter and have one of our team members contact you first thing tomorrow morning.
Regards
Discovery Insure
MMP
Michè Mc Pherson's updateReviewer Update
10 Sept 2024, 19:58Todate on the 10th September, no body from discovery has bothered to call me. I called your call center today to speak to manager, not a team leader. And my call was hung up.
MMP
Michè Mc Pherson's update10 Sept 2024, 19:58
Reviewer Update
Todate on the 10th September, no body from discovery has bothered to call me. I called your call center today to speak to manager, not a team leader. And my call was hung up.