Very disappointed with Discovery Insure!!!

<p>4 years ago we moved all our policies to Discovery after a great SALES PITCH. We had our 2 personal cars, company car, family medical aid, all staff medical aid and life policies moved to them. </p> <p> </p> <p>A year after this, our company car was written off in an accident being used by the sales manager. We lodged a claim immediately and after weeks to requesting documents we were told that the claim was declined because the person driving was not the principal driver. I consulted my broker who dismissed this as the covery had no restriction of the kind. Discovery said though there was no restruction, you did not give ua details of this individual, yet we never gave any details of any individual so whoever would have had an accident with it, would not be registered! We again approached Discovery with a complaint and they promised to get back to us. 3 years later, no communication and all attempts to reach help has been unfruitful. We put all policies which we paid thousands for on hold pending this being resolved and that is the last time we heard from our broker. </p> <p> </p> <p>Recently I have started getting calls from someone trying to get me to get policies with Discovery. I can not explain my shock and horror at this! They can not get back to me for 3 years but can find my details to sell me a new policy!! Shame on you! </p> <p> </p> <p>They spend so much money trying to get clients but no investment in retaining the very people they worked to get. I am beyond disgusted by the treatment I received. Being in business I try not to tarnish peoples reputation and deal with people personally but it's now three years of patience and I'm just about fed up by this!! </p> <p> </p> <p> </p>