Very disappointed with claims timespan

I’m really disappointed in the incredibly slow pace that Discovery is processing my claim. I had a car accident 11th of February, yet they’re still assessing my claim. The worst part is when I had to visit the scene a week later just for the sake of the assessor to do his job. I relived the entire experience at that single moment. They keep shifting timelines at which the claim will be finalised. I used my car as tool of trade for my profession. I can’t even get a petrol card with the courtesy car, thus heavily impacted in my work responsibilities. If I’d known this would happen from the word go, I would’ve never joined Discovery. I’ve been a client of ABSA vehicle insurance some 6 years back. They’ve never taken this long to process a claim….should've stuck with them….