Very Bad Service

I am so disappointed with the treatment I received from discovery yesterday I am even looking for another insurance ASAP as I see I am not in the right place there...I had a Mechanical problem yesterday while on my way to Durban on the N3 and the treatment I got was so poor it made me sick to a point that I ended up driving my car for about 3 hours to Continues to my destination as I sow that I will end up sleeping with my Family on the streets because the agent who was helping me couldn't careless...I ask about the rental she kept telling me I must Google and see wr can I find a car to hire and they will only help me if it's available what's that ?, I kept calling their call center and my call kept being cut off and they did not get back to me, Even now no one called me to even ask if I was able to find accommodation or did I manage to fix the car Nothing, not even an SMS...I had to drive my car with every light ON on the desh bored hopping and prying the Engen don't just Stop or blow up.... how can u tell a person to Google find a rental car and accommodation as an agent while you have everything on your disposal to help the client 🤔 I am currently Stressed I am in an unfami**** place with kids who are uncomfortable and I am worried about our safety then you tell me I must Google on top of that I must call you and give you feedback as if you are the one insured by me WOW, I could write a book on how badly I was treated yesterday and how worthless I felt as a client under discovery don't even get me started on the towing guy they sent to get me Oooh My GOD if unprofessional was a person his picture would be the definition. I'm so angry it's not Even funny