RlG
René le Grange
1 reviews | Active since Jul 2014
05 Feb 2015, 07:42
Very bad client service
I have sent 6 emails to Discovery, asking them for information on my insurance policy. The 2 replies I have received were very vague and incomplete. The other 4 messages were not even answered. I have asked specific questions, which were just completely ignored.
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Replies (1)
Discovery Insure's replyOfficial
05 Feb 2015, 11:00Hello renelg99,
Thank you for bringing the matter to our attention and please accept our apology that your concerns were not addressed accordingly.
I attempted calling you this morning and could not get through. We will try gain later so that we can finalise this matter.
Kind Regards,
Tsholofelo
Discovery Insure
Thank you for bringing the matter to our attention and please accept our apology that your concerns were not addressed accordingly.
I attempted calling you this morning and could not get through. We will try gain later so that we can finalise this matter.
Kind Regards,
Tsholofelo
Discovery Insure
Discovery Insure's reply05 Feb 2015, 11:00
Official
Hello renelg99,
Thank you for bringing the matter to our attention and please accept our apology that your concerns were not addressed accordingly.
I attempted calling you this morning and could not get through. We will try gain later so that we can finalise this matter.
Kind Regards,
Tsholofelo
Discovery Insure
Thank you for bringing the matter to our attention and please accept our apology that your concerns were not addressed accordingly.
I attempted calling you this morning and could not get through. We will try gain later so that we can finalise this matter.
Kind Regards,
Tsholofelo
Discovery Insure