1 reviews | Active since Jun 2016
Very baad treatment received after logging a sunroof damage claim
<p>I bought a new bmw320i 2011 model in May 2011. This vehicle came with a sunroof on and I agreed an insurance policy with Discovery Insure for a comprehencive cover on it. My vehicle was packed yesterday and someone throw a stone on the sunroof and the whole sunroof glass broke. I reported the incident to Discovery insure but they said to me that the sunroof is not covered and is an extra item. I was so loyal to this insurence company and i feel the treatment was so totally unfiar. please some assist me on the way forward. the worst part I am paying lot of premiums on this policy almost R2000.00 per month and this is the treatment I got after all.</p>
Thank you for taking my call.
We have confirmed as per your policy that the sunroof unfortunately was not specified as an extra, this does not come standard with your vehicle.
The claim decision will remain the same.
Regards,
Sakhe
Discovery Insure
Thank you for taking my call.
We have confirmed as per your policy that the sunroof unfortunately was not specified as an extra, this does not come standard with your vehicle.
The claim decision will remain the same.
Regards,
Sakhe
Discovery Insure
