1 reviews | Active since Jul 2009
utterly disgusting service
I would like to highlight pathetic, lousy and sub-standard service from Discovery. Last year in Dec I was involved in an accident. My car got assessed Claim no (860542). I phoned discovery to find out what was happening only to be told by Bright that the car was approved to go to Dent Tech on the 5th of January. I phoned Dent Tech and was told that the car is supposed to go to Dent Doc. I went back again to discovery and spoke to Mmatsepho and she insisted that the car was supposed to be repaired by Dent tech. After making an enquiry again Dent Tech refereed me to Dent Doc. I phoned Dent Doc and spoke to Cliff the manager who confirmed that discovery sent them a request to fix the car but it's written Dent Tech that's why they can't book my car. I phoned discovery and they promised to fix this and Nompumelelo tried to help. It's been 2 months with this ordeal and nothing has been done. If this is not fixed by end of day today I will do everything in my power to make sure that it gets to Adrian Gore's desk and 702. Consumers beware when discovery markets their products with their useless mambo jumbo talk when it comes to delivery they are below zero and a nightmare.<br> <br> Scott
We are really sorry to hear about this.
We have escalated your concerns to be addressed as a matter of urgency.
Regards
Seelan
Discovery Insure
We are really sorry to hear about this.
We have escalated your concerns to be addressed as a matter of urgency.
Regards
Seelan
Discovery Insure
