Utter disappointment in service

Still utterly disappointed in Discovery Insure. After my previous review I received a phone call back about my ID number being fixed and that I could access the account via the app but still it doesn't allow me to log in. Mean while I haven't been getting any drive points or vitality rewards as the ID number is wrong on my account and doesn't link to actual Discovery Account. Really pathetic! I was told that it would be fixed in two days after the last phone call which was on 29/12/2020 and nothing still has been fixed.