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Ziphindiwe N
1 reviews | Active since Sept 2016
02 Jul 2020, 08:21
urgent assistance required
I updated my banking details beginning of May online on your website. I then called mid may to check if they were updated and a gentleman I spoke to confirmed they were. Today I wake up to an unsuccessful debit order off my old account which will adversely affect my profile and I need this sorted asap please as I took all the necessary steps to ensure my banking details are updated
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Replies (2)
Discovery Insure's replyOfficial
02 Jul 2020, 10:18Good day Ziphindiwe ,
Thank for taking the time to discuss your concerns with us.
The matter has been attended to and we apologise for the inconvenience.
Regards,
Discovery Insure
Thank for taking the time to discuss your concerns with us.
The matter has been attended to and we apologise for the inconvenience.
Regards,
Discovery Insure
Discovery Insure's reply02 Jul 2020, 10:18
Official
Good day Ziphindiwe ,
Thank for taking the time to discuss your concerns with us.
The matter has been attended to and we apologise for the inconvenience.
Regards,
Discovery Insure
Thank for taking the time to discuss your concerns with us.
The matter has been attended to and we apologise for the inconvenience.
Regards,
Discovery Insure
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Ziphindiwe N's updateReviewer Update
08 Jul 2020, 11:28The assistance I got to sort this out exceeded my expectations by far. My problem was sorted out swiftly and included a gift from Neltflorist for the inconvenience.
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Ziphindiwe N's update08 Jul 2020, 11:28
Reviewer Update
The assistance I got to sort this out exceeded my expectations by far. My problem was sorted out swiftly and included a gift from Neltflorist for the inconvenience.