Update Correct Details!
We have recently signed up with Discovery insure. After Numerous emails to Itumeleng Sefume, the Street address on page 7 of the policy is incorrect. Can someone fix this issue, before there is a claim and then refused because the information isnt correct. First it was the App not working for two weeks, now cannot even receive a CORRECT updated policy ?!
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Discovery Insure's replyOfficial
11 Apr 2019, 14:44Good day Joy
Thank you for raising your concerns.
We have since identified the error and it has been attended to.
An updated version of your policy document has been emailed to you.
Please accept our sincerest apology.
Regards
Discovery Insure
Thank you for raising your concerns.
We have since identified the error and it has been attended to.
An updated version of your policy document has been emailed to you.
Please accept our sincerest apology.
Regards
Discovery Insure
Best regards,
Discovery Insure's reply11 Apr 2019, 14:44
Official
Good day Joy
Thank you for raising your concerns.
We have since identified the error and it has been attended to.
An updated version of your policy document has been emailed to you.
Please accept our sincerest apology.
Regards
Discovery Insure
Thank you for raising your concerns.
We have since identified the error and it has been attended to.
An updated version of your policy document has been emailed to you.
Please accept our sincerest apology.
Regards
Discovery Insure
Best regards,
's updateReviewer Update
11 Apr 2019, 15:19Finally corrected after requesting to be changed 5 times. Why must the client always have to resort to public media for anything to be resolved. Thank you for attending to the issue.
's update11 Apr 2019, 15:19
Reviewer Update
Finally corrected after requesting to be changed 5 times. Why must the client always have to resort to public media for anything to be resolved. Thank you for attending to the issue.