Unsatisfied Customer
Was in a car accident in Jan 19th. Discovery assured me that my car would be available on the 20th of Feb. Not a single soul from Discovery insure calls to inform me what is happening with my.. If they are done. It is close to being 3 months and they have resorted to not replying to emails now. I regret ever taking insurance with this company.
Helpful (0)
Replies (6)0
Replies (6)Discovery Insure's replyOfficial
13 Mar 2018, 12:08Thank you for taking my call.
As discussed, we are currently investigating your concerns.
Feedback will be provided directly to you.
Regards
Preveshen
Discovery Insure
Discovery Insure's reply13 Mar 2018, 12:08
Official
Thank you for taking my call.
As discussed, we are currently investigating your concerns.
Feedback will be provided directly to you.
Regards
Preveshen
Discovery Insure
's updateReviewer Update
14 Mar 2018, 10:47Hi Preveshen,
I am still waiting for feedback.
Lebo
's update14 Mar 2018, 10:47
Reviewer Update
Hi Preveshen,
I am still waiting for feedback.
Lebo
's updateReviewer Update
17 Mar 2018, 04:42Would it be possible to have reasons why Discovery has not approved the fixes on my car in writing???
I am tired of hearing one thing everyday, I have suffered soo kuch emotional distress, frustrations and frankly the way I have been treated is starting to make me feel like Discovery probably does not have my car anymore. Like they are trying to hide something.
Would I please have a full report of this whole issue in writing?
Lebo
's update17 Mar 2018, 04:42
Reviewer Update
Would it be possible to have reasons why Discovery has not approved the fixes on my car in writing???
I am tired of hearing one thing everyday, I have suffered soo kuch emotional distress, frustrations and frankly the way I have been treated is starting to make me feel like Discovery probably does not have my car anymore. Like they are trying to hide something.
Would I please have a full report of this whole issue in writing?
Lebo
's updateReviewer Update
19 Mar 2018, 09:31Hi Preveshen, as per my previous comment , would it be possible to have in writing why Discovery has had my car for 2 months today and why no one bothers to communicate with me . It is so funny how the app still says my car will be ready on the 20 th of Feb and tomorrow will be the 20 th of March and I still will not have a car . One hears stories about how badly insurance companies have treated them and even how cars can go missing in the hands of the Insurance companies . I am at that point where I feel that Discovery probably does not have my car . That is why everytime I see a silver I20 , i check its number plates to see if it not mine .
's update19 Mar 2018, 09:31
Reviewer Update
Hi Preveshen, as per my previous comment , would it be possible to have in writing why Discovery has had my car for 2 months today and why no one bothers to communicate with me . It is so funny how the app still says my car will be ready on the 20 th of Feb and tomorrow will be the 20 th of March and I still will not have a car . One hears stories about how badly insurance companies have treated them and even how cars can go missing in the hands of the Insurance companies . I am at that point where I feel that Discovery probably does not have my car . That is why everytime I see a silver I20 , i check its number plates to see if it not mine .
's updateReviewer Update
19 Mar 2018, 11:45Hi, would you please make sure I have my car by Friday the 23rd of March. I am not waiting another week . I do not want to hear we are waiting to assemble or do final checks . I want my car by Friday .
's update19 Mar 2018, 11:45
Reviewer Update
Hi, would you please make sure I have my car by Friday the 23rd of March. I am not waiting another week . I do not want to hear we are waiting to assemble or do final checks . I want my car by Friday .
's updateReviewer Update
20 Mar 2018, 09:43Hi Preveshen,
You had promised to give me feedback before end of day yesterday. I am still waiting
's update20 Mar 2018, 09:43
Reviewer Update
Hi Preveshen,
You had promised to give me feedback before end of day yesterday. I am still waiting
