SK
Sihle K
1 reviews | Active since Aug 2020
29 Oct 2025, 11:06
Unresponsive Consultant Nonhlanhla Sinthumule
Nonhlanhla Sinthumule, who’s handling my claim, has been unresponsive from day one. I’ve been following up with no response — this is unacceptable. Please sort this out urgently.
Helpful (0)
Replies (6)0
Replies (6)
Discovery Insure's replyOfficial
29 Oct 2025, 11:11Good day Sihle
Thank you for reaching out to us. Kindly DM us the claim number you would have been provided with in order for us to assist you further.
Regards
Discovery Insure
Thank you for reaching out to us. Kindly DM us the claim number you would have been provided with in order for us to assist you further.
Regards
Discovery Insure
Discovery Insure's reply29 Oct 2025, 11:11
Official
Good day Sihle
Thank you for reaching out to us. Kindly DM us the claim number you would have been provided with in order for us to assist you further.
Regards
Discovery Insure
Thank you for reaching out to us. Kindly DM us the claim number you would have been provided with in order for us to assist you further.
Regards
Discovery Insure
SK
Sihle K's updateReviewer Update
29 Oct 2025, 12:07 ***
SK
Sihle K's update29 Oct 2025, 12:07
Reviewer Update
***
Discovery Insure's replyOfficial
29 Oct 2025, 12:10Thank you Sihle, we'll follow up with our 3rd party team and revert with feedback as soon as possible.
Discovery Insure's reply29 Oct 2025, 12:10
Official
Thank you Sihle, we'll follow up with our 3rd party team and revert with feedback as soon as possible.
Discovery Insure's replyOfficial
29 Oct 2025, 15:57Good day Sihle
Thank you again for reaching out to us and for your patience while we looked into your concerns. Our 3rd Party team have advised they've finalised your claim and reached out to you with the Settlement Offer. Kindly review it and return the signed letter to them if you accept it. Once received they'll process it for payment.
Regards
Discovery Insure
Thank you again for reaching out to us and for your patience while we looked into your concerns. Our 3rd Party team have advised they've finalised your claim and reached out to you with the Settlement Offer. Kindly review it and return the signed letter to them if you accept it. Once received they'll process it for payment.
Regards
Discovery Insure
Discovery Insure's reply29 Oct 2025, 15:57
Official
Good day Sihle
Thank you again for reaching out to us and for your patience while we looked into your concerns. Our 3rd Party team have advised they've finalised your claim and reached out to you with the Settlement Offer. Kindly review it and return the signed letter to them if you accept it. Once received they'll process it for payment.
Regards
Discovery Insure
Thank you again for reaching out to us and for your patience while we looked into your concerns. Our 3rd Party team have advised they've finalised your claim and reached out to you with the Settlement Offer. Kindly review it and return the signed letter to them if you accept it. Once received they'll process it for payment.
Regards
Discovery Insure
SK
Sihle K's updateReviewer Update
29 Oct 2025, 16:23Thank you so much for your assistance, I have received the settlement offer, signed the letter. Much appreciated for your effort to assist me, I will definitely leave a great review for how quickly and efficiently you’ve assisted me. Thank you once again.
SK
Sihle K's update29 Oct 2025, 16:23
Reviewer Update
Thank you so much for your assistance, I have received the settlement offer, signed the letter. Much appreciated for your effort to assist me, I will definitely leave a great review for how quickly and efficiently you’ve assisted me. Thank you once again.
Discovery Insure's replyOfficial
29 Oct 2025, 17:18We appreciate your feedback.
Discovery Insure's reply29 Oct 2025, 17:18
Official
We appreciate your feedback.