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oswald B
1 reviews | Active since Jul 2020
15 Jun 2024, 10:18
unresponsive
On 11 June 2024,I registered a claim for my geyser. Today it's the 15 June 2024 and no service provider has made any contact with me.It is winter,and we have no hot water.The situation is totally unacceptable.How are Discovery Insure going to resolve this?I demand a resolution/compromise or some kind kind of compensation for this unbearable discomfort
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Replies (2)
Discovery Insure's replyOfficial
15 Jun 2024, 10:37Dear Oswald,
Thank you for bringing your concerns to out attention. We apologise for any inconvenience caused and have escalated the matter to the relevant management team.
Contact will be made soonest.
Regards
Discovery Insure
Thank you for bringing your concerns to out attention. We apologise for any inconvenience caused and have escalated the matter to the relevant management team.
Contact will be made soonest.
Regards
Discovery Insure
Discovery Insure's reply15 Jun 2024, 10:37
Official
Dear Oswald,
Thank you for bringing your concerns to out attention. We apologise for any inconvenience caused and have escalated the matter to the relevant management team.
Contact will be made soonest.
Regards
Discovery Insure
Thank you for bringing your concerns to out attention. We apologise for any inconvenience caused and have escalated the matter to the relevant management team.
Contact will be made soonest.
Regards
Discovery Insure
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oswald B's updateReviewer Update
15 Jun 2024, 13:29I think we are way pass the apologies and inconvenience caused stage.Discovery Insure are gonna do way more than just replacing/fixing my geyser.
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oswald B's update15 Jun 2024, 13:29
Reviewer Update
I think we are way pass the apologies and inconvenience caused stage.Discovery Insure are gonna do way more than just replacing/fixing my geyser.