dD
dylan D

1 reviews | Active since Nov 2018

24 Dec 2024, 11:23

Unresolved login issues!!!

Starting to think Discovery Insure have let their standards slip with regards to answering calls and resolving issues, hopefully somebody calls me back to sort out a log in issue which my wife has been battling with months, wasted time and Airtime we wont get back. hopefully I can report back that discovery called us and got this resolved before the xmas break

0
Replies (2)
Discovery Insure
Discovery Insure's reply24 Dec 2024, 11:26
Official
Good day Dylan,
  
 Thank you for bringing your concerns to our attention.
  
 Our apologies for any inconvenience experienced in dealing with us recently.
  
 We have made the relevant management team aware of your distress regarding the App issues.
  
  Regards
  Discovery Insure

Best regards,

dD
dylan D's update24 Dec 2024, 12:18
Reviewer Update
THANKS FOR CALLING, UNFORTUNELTY WAS PUT ON HOLD FOR 45MINS ONLY FOR THE CALL TO BE CUT OFF... BACK TO SQUARE 1