LN
Lesedi N

1 reviews | Active since Nov 2020

17 Nov 2022, 15:20

Unreasonably high premiums

I wrote to discovery insure requesting a premium insure as the premium increase was way too high. I have two vehicles insured with them, and the premium is R5460. I have small hatchback and a bakkie on insurance with them. I joined discovery insure in 2014, and I used to pay R1500 for the small hatchback. Now they tell me that my premium deserved to be over R 2100 for this 6 year old vehicle. This is ridiculous. I hardly claim, and I am still penalized. The bakkie starting premium was R 2400. Now the insurance is over R 3200 in over a space of a year. This is utterly ridiculous. When I wrote to them, their response was that they can't do anything to reduce my premium. I should be satisfied with the fuel cash back that I get if I use my rewards card when filling up fuel. This is a slap in the face for being with discovery for so many years. I have been with discovery for nearly 7 years, and this is what I get. I work from home most days in the week. I only go to the office once a week, but this is not even considered. How am I huge risk, when the car is always standing, and I only go to the office once a week.

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Replies (4)
LN
Lesedi N's update17 Nov 2022, 22:15
Reviewer Update
It is unreasonable to expect me to agree to such high premiums. I will be looking to elsewhere. I will no longer be with discovery insure, and I would encourage others not too use discovery. Discovery is so unreasonable.
LN
Lesedi N's update18 Nov 2022, 13:27
Reviewer Update
I don't think you understand. I can't move from paying around R4000, and you expect me to pay over R6000 in a space of 2 years. Where do you think I should get the money in this tough economic period with no salary increases. Your suggested reduction is still a joke. You are not showing compassion to my plea.
LN
Lesedi N's update18 Nov 2022, 13:34
Reviewer Update
According to discovery insure we should never claim. Those two claims where minor damages. I've paid a lot of money for my premium for over 7 years. This means my premiums were just a donation. My risk profile should get better with years, but mine increase with time.
LN
Lesedi N's update18 Nov 2022, 13:36
Reviewer Update
I will only accept an offer in the region of R4000, if anything above this let's part ways.