MN
MilF N

1 reviews | Active since Dec 2017

25 Aug 2023, 09:20

Unreasonable high premium increase

I have been with Discovery Insurance since 2016 and I just received an email stating that my premium has increased to R2 200. This is equivalent to the amount I used to pay in 2016. I have been a loyal customer for far too long to be taken advantage of. Discovery Insure please cancel my insurance as per the email I sent. I tried to call three times and your consultants drop my calls prior to completing the cancelation process. I was not provided valid reasons for such an increase on a car that has depreciated.

0
Replies (2)
Discovery Insure
Discovery Insure's reply25 Aug 2023, 09:46
Official
Good day Rendani,

We appreciate you expressing your concerns to us.

Our team will be in touch with you as soon as possible.

Regards
Discovery Insure 
MN
MilF N's update03 Oct 2023, 05:42
Reviewer Update

I had agreed to a premium of R1700, but R2238 has been deducted from my account. Please cancel my premium for the month of November 2023. I am tired of your empty promises