SB
Semal B
1 reviews | Active since Mar 2025
12 Mar 2025, 12:22
Unhappy client discovery insure.
I find discovery insurance to be completely repulsive. When I had first taken out household insurance the agent did not inform me that my building coverage required to match the value of my property, I thought I could choose the amount based on how much I could afford. I recently filed a claim, and 84% was subtracted. This is absolutely ridiculous.
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Replies (2)
Discovery Insure's replyOfficial
12 Mar 2025, 12:30Good day Semal,
We're really sorry to hear about your experience. It sounds incredibly frustrating and unfair, especially when you weren't properly informed about such a crucial detail. It's understandable that you'd feel upset given the significant reduction in your claim.
We have made the relevant management team aware of your distress regarding the claim.
Regards
Discovery Insure
We're really sorry to hear about your experience. It sounds incredibly frustrating and unfair, especially when you weren't properly informed about such a crucial detail. It's understandable that you'd feel upset given the significant reduction in your claim.
We have made the relevant management team aware of your distress regarding the claim.
Regards
Discovery Insure
Discovery Insure's reply12 Mar 2025, 12:30
Official
Good day Semal,
We're really sorry to hear about your experience. It sounds incredibly frustrating and unfair, especially when you weren't properly informed about such a crucial detail. It's understandable that you'd feel upset given the significant reduction in your claim.
We have made the relevant management team aware of your distress regarding the claim.
Regards
Discovery Insure
We're really sorry to hear about your experience. It sounds incredibly frustrating and unfair, especially when you weren't properly informed about such a crucial detail. It's understandable that you'd feel upset given the significant reduction in your claim.
We have made the relevant management team aware of your distress regarding the claim.
Regards
Discovery Insure
SB
Semal B's updateReviewer Update
26 Mar 2025, 10:58No, at the initial time of taking household insurance, the agent did not advise me. This is unacceptable!! I require someine senior to contact me!!!
SB
Semal B's update26 Mar 2025, 10:58
Reviewer Update
No, at the initial time of taking household insurance, the agent did not advise me. This is unacceptable!! I require someine senior to contact me!!!