tA
tracey A
1 reviews | Active since Nov 2019
07 Aug 2020, 13:47
unhappy client
I'm quite disappointed in the service im currently getting from discovery, Ive logged a claim last week thursday and the consultant contacted me on Friday (31.07.20) today we are on the 07.08.20 still no more feedback Ive been sending emails only got one respond, it this the service that we currently paying for, Ive send numerous request for my consultant (George Kats) to give me a call, no respond claim number ***......
ive emailed him because i cant get out by the police station due to unrest in kraaifontein (land grabing protest) but no reply..this is really bad
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Discovery Insure's replyOfficial
07 Aug 2020, 13:59Good day Tracey A
Thank you for raising your concerns.
This matter has been escalated to the relevant management team for a resolution with haste.
More will be communicated to you directly.
We apologise for any inconvenience that my have been caused.
Regards
Discovery Insure
Thank you for raising your concerns.
This matter has been escalated to the relevant management team for a resolution with haste.
More will be communicated to you directly.
We apologise for any inconvenience that my have been caused.
Regards
Discovery Insure
Discovery Insure's reply07 Aug 2020, 13:59
Official
Good day Tracey A
Thank you for raising your concerns.
This matter has been escalated to the relevant management team for a resolution with haste.
More will be communicated to you directly.
We apologise for any inconvenience that my have been caused.
Regards
Discovery Insure
Thank you for raising your concerns.
This matter has been escalated to the relevant management team for a resolution with haste.
More will be communicated to you directly.
We apologise for any inconvenience that my have been caused.
Regards
Discovery Insure