JW
JULIA W
1 reviews | Active since Apr 2015
22 Mar 2022, 14:06
Unfair practice on Drive Well insurance
I have cancelled my Discovery insure policy, due to reasons which I don't need to disclose at this stage. You pay your policy in advance which means I am still covered till the end of March, which I thought included the Drive rewards too. You are being allocated 25 points a day, which of cause can become less based on your driving behavior. What I noticed was , when I cancelled on the 8th March, I no longer received the reward for driving well., which I think is a *******. I called the call centre and was advised the points I forfeited the day I cancelled the policy.
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Replies (1)0
Replies (1)Discovery Insure's replyOfficial
22 Mar 2022, 15:41Hi Julia,
Thank you for bringing this matter to our attention.
Please DM us your plan or ID number.
Regards
Discovery Insure
Thank you for bringing this matter to our attention.
Please DM us your plan or ID number.
Regards
Discovery Insure
Discovery Insure's reply22 Mar 2022, 15:41
Official
Hi Julia,
Thank you for bringing this matter to our attention.
Please DM us your plan or ID number.
Regards
Discovery Insure
Thank you for bringing this matter to our attention.
Please DM us your plan or ID number.
Regards
Discovery Insure
