JW
JULIA W

1 reviews | Active since Apr 2015

22 Mar 2022, 14:06

Unfair practice on Drive Well insurance

I have cancelled my Discovery insure policy, due to reasons which I don't need to disclose at this stage. You pay your policy in advance which means I am still covered till the end of March, which I thought included the Drive rewards too. You are being allocated 25 points a day, which of cause can become less based on your driving behavior. What I noticed was , when I cancelled on the 8th March, I no longer received the reward for driving well., which I think is a *******. I called the call centre and was advised the points I forfeited the day I cancelled the policy.

0
Replies (1)
Discovery Insure
Discovery Insure's reply22 Mar 2022, 15:41
Official
Hi Julia,

Thank you for bringing this matter to our attention.

Please DM us your plan or ID number.

Regards
Discovery Insure