NM
Nombulelo M
1 reviews | Active since Mar 2015
18 Jan 2021, 15:39
Unfair consumer Treatment : Exploitation
I have my paid up car, house and contents insured with discovery since 2018. I paid +/-R1 900 for everything last year until November 2020. R2124 was deducted from my account by discovery on December 2020.The consultant advised me that for January 2021, an amount of +/-R2300 will be deducted from my account. That will be a R300 increase. I cannot accept it, it's a lot. I didnt drive my car since March 2020 until the end of the year because of the national Lockdown. I was working from home. I have not claimed in 2 years. This is an anfair consumer treatment. I feel like I am being exploited
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Replies (2)NM
Nombulelo M's updateReviewer Update
18 Jan 2021, 15:45My policy number is ***
NM
Nombulelo M's update18 Jan 2021, 15:45
Reviewer Update
My policy number is ***
Discovery Insure's replyOfficial
18 Jan 2021, 15:59Hi Nombulelo,
Thank you for bringing your concern to our attention.
We will look into this and make contact with you to discuss further.
Regards,
Discovery Insure
Thank you for bringing your concern to our attention.
We will look into this and make contact with you to discuss further.
Regards,
Discovery Insure
Discovery Insure's reply18 Jan 2021, 15:59
Official
Hi Nombulelo,
Thank you for bringing your concern to our attention.
We will look into this and make contact with you to discuss further.
Regards,
Discovery Insure
Thank you for bringing your concern to our attention.
We will look into this and make contact with you to discuss further.
Regards,
Discovery Insure
