NM
Nombulelo M

1 reviews | Active since Mar 2015

18 Jan 2021, 15:39

Unfair consumer Treatment : Exploitation

I have my paid up car, house and contents insured with discovery since 2018. I paid +/-R1 900 for everything last year until November 2020. R2124 was deducted from my account by discovery on December 2020.The consultant advised me that for January 2021, an amount of +/-R2300 will be deducted from my account. That will be a R300 increase. I cannot accept it, it's a lot. I didnt drive my car since March 2020 until the end of the year because of the national Lockdown. I was working from home. I have not claimed in 2 years. This is an anfair consumer treatment. I feel like I am being exploited

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Replies (2)
NM
Nombulelo M's update18 Jan 2021, 15:45
Reviewer Update
My policy number is ***
Discovery Insure
Discovery Insure's reply18 Jan 2021, 15:59
Official
Hi Nombulelo,

Thank you for bringing your concern to our attention.

We will look into this and make contact with you to discuss further. 

Regards,
Discovery Insure