JM
Jeremiah M
1 reviews | Active since Jan 2010
05 Oct 2020, 10:03
Unexplained removal of vitality drive points
Discovery Insure Vitality Drive has messed up my driver profile. Dropped me from Gold status to Silver in a day by removing my driver score points for the month of September. Amazing how we play by the rules yet Discover Insure can take it away within a second.
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Replies (3)
Discovery Insure's replyOfficial
05 Oct 2020, 12:53Good day Jeremiah
Thank you for your comment
We are looking into your concerns.
More information will be communicated to you directly.
Apologies for any inconvenience that may have been caused
Regards
Discovery Insure
Thank you for your comment
We are looking into your concerns.
More information will be communicated to you directly.
Apologies for any inconvenience that may have been caused
Regards
Discovery Insure
Discovery Insure's reply05 Oct 2020, 12:53
Official
Good day Jeremiah
Thank you for your comment
We are looking into your concerns.
More information will be communicated to you directly.
Apologies for any inconvenience that may have been caused
Regards
Discovery Insure
Thank you for your comment
We are looking into your concerns.
More information will be communicated to you directly.
Apologies for any inconvenience that may have been caused
Regards
Discovery Insure
JM
Jeremiah M's updateReviewer Update
07 Oct 2020, 11:50Discovery has still not contacted me to resolve my query as stated in the previous message. Seems like their new Vitality Drive system has failed.
JM
Jeremiah M's update07 Oct 2020, 11:50
Reviewer Update
Discovery has still not contacted me to resolve my query as stated in the previous message. Seems like their new Vitality Drive system has failed.
JM
Jeremiah M's updateReviewer Update
07 Oct 2020, 12:07I hope that what you are saying will happen as I have no trust in Discovery anymore.
JM
Jeremiah M's update07 Oct 2020, 12:07
Reviewer Update
I hope that what you are saying will happen as I have no trust in Discovery anymore.