KT
Kaizer T

1 reviews | Active since Jun 2015

01 Oct 2015, 10:35

unathorised debit-Sept R276 and R150

Hi<br> <br> Discovery insure has twice debited me without my permission. On the first one they that this how their system works and the second on they said the consultant told me about the once payment. This affect my credit ratings because I did not have money on my account.<br> <br> The bank will charge over the limit penalty. Apology does not replace bad service at all for me.<br> <br> Kaizer Tsotetsi

0
Replies (1)
Discovery Insure
Discovery Insure's reply01 Oct 2015, 13:27
Official
Hello kaizertso,

We apologize for such inconvenience, we're looking into this.

We're determining if this was incorrectly billed and we'll get back to you as communicated by email.

Regards
Thabani