Unable to log a claim with Discovery Insure

I have been trying to log a claim for 2 days. ***I get through and get cut off. After 3 tries of getting cut off I finally got hold of a human and it was for car insurance she then moved me on and I held on the line for 11 minutes and got cut off again. I tried to use the complaints online but its for medical aid complaints not home insurance complaints. I cannot log a claim online via the app like Discovery claims as it only allows me to log vehicle claims. This has not been fixed. Discovery how do I get hold of you. Your advertised methods don't work at all. My broker is not responding either so what now?