BR
Brett R
1 reviews | Active since Aug 2013
16 Sept 2015, 15:29
Unable to help
I have been trying to get my DQ tracker fixed for a few weeks now and it seems that your call centre is not the slightest interested in fixing it.<br> <br> I have tried calling ***to resolve my problem i have tired contacting you via Facebook yet still no luck not one is interested in even attempting to help me. <br> <br> Your customer service is pathetic, to say the least.<br>
Helpful (0)
Replies (1)0
Replies (1)
Discovery Insure's replyOfficial
16 Sept 2015, 16:14Hello brett_rogers,
We sincerely apologise for the lack of feedback. Our DQ Track team have confirmed that they did attempt to contact you yesterday but were not able to do so.
With that being said I have however been informed that you have been contacted today and that the necessary steps have been taken to address your concerns.
I trust that this issue will now be resolved in a timely manner.
Kind Regards
Kesh Bassdhev
We sincerely apologise for the lack of feedback. Our DQ Track team have confirmed that they did attempt to contact you yesterday but were not able to do so.
With that being said I have however been informed that you have been contacted today and that the necessary steps have been taken to address your concerns.
I trust that this issue will now be resolved in a timely manner.
Kind Regards
Kesh Bassdhev
Discovery Insure's reply16 Sept 2015, 16:14
Official
Hello brett_rogers,
We sincerely apologise for the lack of feedback. Our DQ Track team have confirmed that they did attempt to contact you yesterday but were not able to do so.
With that being said I have however been informed that you have been contacted today and that the necessary steps have been taken to address your concerns.
I trust that this issue will now be resolved in a timely manner.
Kind Regards
Kesh Bassdhev
We sincerely apologise for the lack of feedback. Our DQ Track team have confirmed that they did attempt to contact you yesterday but were not able to do so.
With that being said I have however been informed that you have been contacted today and that the necessary steps have been taken to address your concerns.
I trust that this issue will now be resolved in a timely manner.
Kind Regards
Kesh Bassdhev