1 reviews | Active since Aug 2025
*****ULENT DEBIT
Hi there I am absolutely furious I have a debit order of R4167.74 that went off my account this morning from Discovery insurance of and I have never had any policy with them. When called them they had told me my ID number does not show on the system which is right because I've never had any insurance with them however they say my account was debited for house and car insurance!! I don't even own property or a car!! I went on to speak to Reratile Kekana and she confirmed that the references used were indeed valid discovery codes however they won't disclose who the policy is under,I am taking further legal action for this matter because I feel this is going to be brushed under the carpet whilst still damaging my insurance profile. I need this money refunded as I have no dealings with Discovery insurance.
Delay in further action will be forwarded to the ombudsman.
Delay in further action will be forwarded to the ombudsman.
I have been sidetracked in my daily responsibilities due to being *****ulently debited. This is not the level of service I wish on anyone.
I have been sidetracked in my daily responsibilities due to being *****ulently debited. This is not the level of service I wish on anyone.
I don’t think you guys understand what this “mistake” has done to me. I am currently in hospital fighting cancer and you debit almost R5000 from my account, I am not happy at all with your company, I was considering joining your medical aid but I will never join discovery after this. I cannot believe what I have went through. Do you not vet your accounts and verify before activating policies? I am so angry. This needs to be compensated or I am fowarding all this communication to the ombud. I cannot believe a company so big would debit from an unauthorised account. This is ***** and I will be dealt with accordingly.
I will await your response.
I don’t think you guys understand what this “mistake” has done to me. I am currently in hospital fighting cancer and you debit almost R5000 from my account, I am not happy at all with your company, I was considering joining your medical aid but I will never join discovery after this. I cannot believe what I have went through. Do you not vet your accounts and verify before activating policies? I am so angry. This needs to be compensated or I am fowarding all this communication to the ombud. I cannot believe a company so big would debit from an unauthorised account. This is ***** and I will be dealt with accordingly.
I will await your response.