n*n
n ** naidoo
1 reviews | Active since May 2016
21 Sept 2016, 10:27
Uber benefit
<p>for the last week I have been trying to get someone to help me with this . I have already sent the sms to activate the uber benefit and i got an sms saying it will be done within 14 days its pas 14 days and everytime i contact discovery insure they are unable to help me . why are you offering this benefit if you cant provide it </p>
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Replies (3)
Discovery Insure's replyOfficial
21 Sept 2016, 11:11We are very sorry for the run around you experienced with activating your Uber benefits and appreciate you making contact to have the matter resolved.
We have escalated the concerns to our partner relations team for a speedy resolution.
Please accept our sincere apologies for the delayed or lack of servicer experienced.
Regards,
Sekgobola
Discovery Insure
Best regards,
Discovery Insure's reply21 Sept 2016, 11:11
Official
We are very sorry for the run around you experienced with activating your Uber benefits and appreciate you making contact to have the matter resolved.
We have escalated the concerns to our partner relations team for a speedy resolution.
Please accept our sincere apologies for the delayed or lack of servicer experienced.
Regards,
Sekgobola
Discovery Insure
Best regards,
n*n
n ** naidoo's updateReviewer Update
22 Sept 2016, 15:12Hi , waiting for an update. Please advise
n*n
n ** naidoo's update22 Sept 2016, 15:12
Reviewer Update
Hi , waiting for an update. Please advise
Discovery Insure's replyOfficial
27 Sept 2016, 11:13Sorry for the delays, we have confirmation from our partner team that the matter is been speed up and activation should take place today.
We will confirm once done.
Regards,
Sekgobola
Best regards,
Discovery Insure's reply27 Sept 2016, 11:13
Official
Sorry for the delays, we have confirmation from our partner team that the matter is been speed up and activation should take place today.
We will confirm once done.
Regards,
Sekgobola
Best regards,