DS
DP S
1 reviews | Active since Jul 2011
03 Feb 2015, 20:20
Two month wait time for DQ track!!
I signed up with Discovery Insure effective 01 February. Both my family's cars are covered.<br> <br> To my amazement, when trying to book a DQ track fitment... <br> <br> 1. You only have two fitment centers in the whole of Cape Town both in the northern suburbs.<br> 2. the wait is TWO MONTHS!!!<br> <br> Is this customer service?<br> <br> On top of this, you are charging me a \vitality drive"fee"
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Discovery Insure's replyOfficial
04 Feb 2015, 09:25Hello smithy1,
Thank you for your comment and apologies for the frustrations caused in this regard.
We are urgently looking into your concerns and will contact you today with feedback.
Kind Regards,
Tsholofelo
Discovery Insure
Thank you for your comment and apologies for the frustrations caused in this regard.
We are urgently looking into your concerns and will contact you today with feedback.
Kind Regards,
Tsholofelo
Discovery Insure
Discovery Insure's reply04 Feb 2015, 09:25
Official
Hello smithy1,
Thank you for your comment and apologies for the frustrations caused in this regard.
We are urgently looking into your concerns and will contact you today with feedback.
Kind Regards,
Tsholofelo
Discovery Insure
Thank you for your comment and apologies for the frustrations caused in this regard.
We are urgently looking into your concerns and will contact you today with feedback.
Kind Regards,
Tsholofelo
Discovery Insure