HZ
Helena Z

1 reviews | Active since Feb 2018

20 Feb 2018, 12:52

Tshidi Molepo - Friendly, Efficient, Quality Service - Thank you!

Dealing with insurance companies is nearly always a pain in the neck, but this time I was pleasantly surprised. Tshidi made it so easy and actually exciting to deal with my queries. She went outside the scope of her job & assisted me to finalize a quote sooner than expected. She also double checked with a Team Leader about a question I had relating to cover. This made me feel safe insuring my goods with Discovery Insure. I am excited to start a new chapter with Discovery Insure on the 1st of March as I believe, they are different to all the other insurance companies. When you employ people like Tshidi you will be more than successful! :-)

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Replies (1)
Discovery Insure
Discovery Insure's reply20 Feb 2018, 13:12
Official

At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.

Thank you for taking the time to share your experience with us.

We will make certain that Tshidi is commended for her efforts.

Regards

Discovery Insure