Traumatising

Horrific service from Discovery Insurance, 3 men ****** me in my home a week ago. I registered the claim for 10 items on the same day. Since then, besides constant calling, emails, and my broker's involvement too, no one has helped me. As if the trauma of being ****** in one's home is not bad enough, then one has to deal with the trauma of not even being able to even get through to Discovery on the phone. Absolutely shocking. I used to be with Outsurance and the experience when claiming is like chalk and cheese. Discovery your insurance claiming process is traumatising for people who have already been traumatised!!!!