Trash Trash Trash Service

I have been without Hot water for 9 days and without cold water for 5 days. As I mentioned in the previous email the plumber came out to fix the part that he said was broken and in the end, he had all sorts of excuses as to why the issue was not fixed. First, they said that my water pressure was to high and this was the cause of the pressure valve and geyser not working. I then got the City of Cape Town to come out and test the water pressure, they said the water pressure was fine, and it's a bit low but its still within the acceptable range. Secondly, the plumber said that the Meter outside my property was broken and this is also a reason why the pressure valve and geyser are not working which the City of Cape Town also replaced. I am really frustrated with the service I am getting from Discovery and no one can assist me or give me a straight answer. I think it's unfair to expect a client to be happy with this type of service. The last time I spoke to Discovery which was 5 days ago they said they were waiting for a report from the plumber for 5 days..... I phone Discovery multiple times just to be transferred to another department and then the call just drops. What a load of trash service!!!