Tracker // No tracker

Item: Discovery Insure
Rating: 3
Author: Ferdi R

Ok. So I recently purchased a new vehicle and took it to Tiger Wheel and Tyre to have the Crowd Search tracker installed (13/09/2024). Discovery website keeps saying that I still need to take the vehicle or I will not be covered in the event of a claim. The tracker is linked to my profile and I am receiving points and trips are being monitored. I have now on a couple of occasions advised Discovery that the website is not correct. Discovery does respond. Unfortunately, the response is the same. All that Discovery can say is that the tracker is reporting. Yet again, I am stating that I know that the tracker is reporting and that the issue is on the Discovery website.

Helpful (0)

Replies (3)

Discovery Insure's replyOfficial

17 Sept 2024, 09:41

Good Day Ferdi,

That is concerning to hear, and we would like to apologize for the service and experience.

Our team will be in contact with you to discuss your concerns.

Regards
Discovery Insure

Best regards,

Discovery Insure's reply17 Sept 2024, 09:41

Official

Good Day Ferdi,

That is concerning to hear, and we would like to apologize for the service and experience.

Our team will be in contact with you to discuss your concerns.

Regards
Discovery Insure

Best regards,

Ferdi R's updateReviewer Update

25 Sept 2024, 13:39

It is now more than a week later and on your website it still shows that I need to take the vehicle for a tracker.

Ferdi R's update25 Sept 2024, 13:39

Reviewer Update

It is now more than a week later and on your website it still shows that I need to take the vehicle for a tracker.

Ferdi R's updateReviewer Update

30 Sept 2024, 11:16

Any update on this?

Ferdi R's update30 Sept 2024, 11:16

Reviewer Update

Any update on this?

Tracker // No tracker

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