Totally disappointed with the *********** staff an unprofessional behavior of Discovery Insurance staff an team members

Discovery Insurance management you need too address your ***********, inefficient an unprofessional call center agents . I was trying too get information on your legal department today an your staff we’re making jokes an laughing at my query about your legal department , making comments like “What legal department an laughing in the background as a unit “ not knowing I was still listening in . I still have no reply from your consultant Toko Morakile with connection too claim number ********** , I am left stranded in Johannesburg , due too your lack of assistance by your inefficient an unprofessional staff members .