Top Service from Insruance Claims Department for non motor claims

I had a cracked screen on my phone and was referred to a business to get it replaced which they did and the service was really efficient. Unfortunately, the phone stopped working properly and within 24 hours the service agent Oageng Madumo tried to source me a new phone and when he couldn't he phoned me at 18h45 to let me know the progress and asked me how I wanted to proceed. I let him know and the next day he sent me what was needed to proceed and within 24 hours the transaction was completed. It was a really good experience to deal with Oageng and he was friendly, efficient and did what he said he was going to do within the time frame he said he was going to. I hope he continues to grow within Discovery and his fellow employees learn from his example! Kind regards

Robert