TL
Thabo L
1 reviews | Active since Mar 2012
17 Apr 2020, 21:11
Top notch service
On the 15th my son cracked a TV screen whilst playing. On the 17th I lodged a claim with discovery using the app. Claim was allocated to Muziwakhe Nxele a Claim administrator. Within 2 hours he called to get details and asked for photos of the TV which I emailed. Around 4 hours later Muziwakhe called me to inform me claim was approved and I would receive a voucher to purchase a new TV. Within 30 the voucher was SMSed to my phone.
I just want to thank discovery for the excellent and prompt response even in this time on the pandemic.
Helpful (0)
Replies (1)0
Replies (1)Discovery Insure's replyOfficial
20 Apr 2020, 08:25Good day Thabo L
Thank you again for your compliment. It is our pleasure to serve and work with you on a daily basis.
Regards
Discovery Insure
Thank you again for your compliment. It is our pleasure to serve and work with you on a daily basis.
Regards
Discovery Insure
Discovery Insure's reply20 Apr 2020, 08:25
Official
Good day Thabo L
Thank you again for your compliment. It is our pleasure to serve and work with you on a daily basis.
Regards
Discovery Insure
Thank you again for your compliment. It is our pleasure to serve and work with you on a daily basis.
Regards
Discovery Insure
