TL
Thabo L

1 reviews | Active since Mar 2012

17 Apr 2020, 21:11

Top notch service

On the 15th my son cracked a TV screen whilst playing. On the 17th I lodged a claim with discovery using the app. Claim was allocated to Muziwakhe Nxele a Claim administrator. Within 2 hours he called to get details and asked for photos of the TV which I emailed. Around 4 hours later Muziwakhe called me to inform me claim was approved and I would receive a voucher to purchase a new TV. Within 30 the voucher was SMSed to my phone.

I just want to thank discovery for the excellent and prompt response even in this time on the pandemic.

0
Replies (1)
Discovery Insure
Discovery Insure's reply20 Apr 2020, 08:25
Official
Good day Thabo L 

Thank you again for your compliment. It is our pleasure to serve and work with you on a daily basis.

Regards
Discovery Insure