DS
Danoksha S

1 reviews | Active since Mar 2017

29 Mar 2017, 19:23

Top Class Service received from Kushaal Deokinandan, Tshepho & Jane

<p>Discovery Insure has been debiting me for claims which were supposed to be removed, dating back to early 2016. Tshepho was my first point of contact and he was very helpful and created a query which i have been struggling to resolve. My second contact was a lady by the name of Jane. She was very sympathetic and escalated my query with management. On my third contact to Discovery i was helped by a gentlemen named Kushaal. He has assured me that my over payment will be refunded to me. He was very helpful and even gave me a follow up call today to advise that my query is now in its final stages and i will be paid out soon. Hoping that i do recieve my money and dont have to wait very long. Thank You All.</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply30 Mar 2017, 09:33
Official

Thank you for the compliment.

We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representatives feel great when clients send us words of praise.

Regards,

Sakhe

Discovery Insure