CG
Candice G

1 reviews | Active since Mar 2015

13 Jul 2015, 14:54

Took debit order without authorisation

I requested a quote for car insurance. I advised Prashana I would not be taking the policy. Discovery took the debit order from my account and I have now been promised for a week that they will refund the money - it's the 13th already and they still have my money.

0
Replies (1)
Discovery Insure
Discovery Insure's reply13 Jul 2015, 15:23
Official
Hello CandiceDG37,

We have requested our finance team to investigate the reasons you have not received the funds in your account as yet. As our records confirm that the payment was processed on the 9th of July 2015.

We will revert shortly.

Regards,
Sekgobola
Discovery Insure

Best regards,