1 reviews | Active since Jul 2011
Too expensive when making changes to my policy! Premium value based on claims, not my no claim status!!
I recently bought a Garmin Fenix 5 watch to replace my Apple Watch. I called Discovery Insure to have the Apple Watch removed from my policy and replace with the new Garmin watch. There is only a R1500.00 difference in value between the 2 watches.
The premium increased 10 times, when I queried why the high increase I was told that there could have been a high amount of claims on portable possessions. This is just poor form Discovery, I haven't claimed in 2 years since joining Discovery, how can a premium increase 10 times and my claim history isnt taken into account.
I will be assessing my entire insurance policy, this is a small item but speaks volumes of your business and how you value loyal and claim free clients.
Thank you for taking my call.
As discussed, we are currently investigating your concerns.
Feedback will be provided directly to you.
Regards
Preveshen
Discovery Insure
Thank you for taking my call.
As discussed, we are currently investigating your concerns.
Feedback will be provided directly to you.
Regards
Preveshen
Discovery Insure
