NY
Nomasister Y

1 reviews | Active since Sept 2023

17 Sept 2023, 21:14

To Tshepo Hlongoane

Thanks Tshepo Hlongoane for making the claim process seamless. For following up on time with everything and for explaining things that I did not understand, and also for being patient when explaining them. And I was going to review my car insurance soon and look at the others insurance, but because of the experience you gave me, I am no longer going to do that. Discovery Insure gained a client because of you and maybe more clients as I'll spread the great work you did for me. Being involved in the car accident was stressful and affected me a lot but your service was excellent I felt cared for and all. You are an asset to this company.

0
Replies (2)
Discovery Insure
Discovery Insure's reply18 Sept 2023, 08:07
Official
 Dear  Nomasister Yaphi 

We love to hear this type of feedback! So happy to hear­­­­ of your positive interaction with our team. We will be sure to pass on your message to Tshepo Hlongoane 

Regards
Discovery
Discovery Insure
Discovery Insure's reply18 Sept 2023, 10:40
Official
Good Morning Nomasister.

This is such an amazing compliment and exactly the kind of feedback we strive for. We're so glad you're okay after your accident and it makes our heart skip a beat hearing that our team is as enthusiastic about delivering awesome service as they are. We’re so lucky to have them on our team and we’ll be sure to pass your message on to them and give them a pat on the back for a job well done, because at Discovery Insure, we love rewarding great service.

Regards
Discovery Insure