TP
Tshilidzi P

1 reviews | Active since Oct 2023

12 Oct 2023, 20:55

This is insurance company is not for blacks.

I was involved in the accident with someone of different race. The other person was in the wrong their claim was approved but mine rejected. How is that possible? How is it that I’ the victim my claim is ruled as negligent while the claim of someone who entered the red robot was approved?? Nonkululeke is the one who was handling my claim she doesn’t communicate anything. You call everyday until you get frustrated. Worst experience ever.

I must say, their net access service is very good.

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Replies (4)
Discovery Insure
Discovery Insure's reply12 Oct 2023, 22:04
Official
Good evening Tshilidzi

Thank you for reaching out to us. 

We can assure you that we will get our team to look into this matter and provide you with feedback. 

Regards 
Discovery Insure 
TP
Tshilidzi P's update13 Oct 2023, 18:29
Reviewer Update
Good day. On my side, I did not receive any any offer. And there is no offer that I rejected. Can you please send me that offer

Thank you very much for quick and easy communication.
TP
Tshilidzi P's update13 Oct 2023, 18:30
Reviewer Update
No settlement offer was sent to me.
TP
Tshilidzi P's update20 Oct 2023, 09:17
Reviewer Update
good morning.
No offer was presented to me. Can you please forward the offer to my email address?

It is 7 days now and I haven't received any feedback. I tried calling the number you called me on and there was no response. can someone please explain what this means for my claim?